Salesforce Sales Cloud is growing at 9% rate, with potential for more growth from Industry and Revenue Cloud upsells. Gartner ...

Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

A thoughtful approach helps to ensure not only a solid initial return but also that your organization can become adept at ...

Data Cloud reached $900 million in annual recurring revenue (ARR) for fiscal year 2025. Since October last year, the company ...

HR chiefs recognize the transformative power of agents. Organizations must focus on strategy, skills, and teamwork to create ...

He cited a success story where Salesforce’s AI reasoning engine improved case deflection rates by up to 80%, illustrating the effective integration of human and AI expertise.

AI is enhancing functions such as coding ... including a wave of provider acquisitions and Salesforce’s integration of its Marketing Cloud into its core cloud structure. For more insights ...

At Salesforce, sellers use AI-powered tech to help them prepare ... implementation of AI in sales raises the question: Could this integration diminish the power of human connection?