There’s still nothing quite like a voice on the other end of the line. A well-timed call can eliminate ambiguity, reduce tension or open the door to collaboration in a way that emails, texts and video ...

Businesses are desperately trying to optimize the customer journey by monitoring keywords, web interactions, and how long consumers spend on their website. But many continue to neglect the compelling ...

Session initiation protocol (SIP) trunking allows any organization to upgrade its offline PBX to an internet-powered business phone system. Business leaders are using this technology to harness VoIP’s ...