We constantly hear about the importance of “accountability,” meaning that organizations and individuals have to be held accountable for misconduct or failures to act. The focus on accountability is a ...

Sometimes, simply trying your best doesn’t guarantee results. “Accountability” is a term thrown around with increasing frequency in recent years, spurred partly by the rise of remote work. According ...

And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

In high-accountability organizations, decisions carry consequences that ripple across customers, employees, partners and brand reputation.

ANNISTON ARMY DEPOT, Ala. -- Have you ever heard the expression, “Are you working hard or hardly working?” This is usually said in a joking manner and gets a laugh or two. Unfortunately, there are ...

As debates about accountability mechanisms continue throughout America, thousands of Arabs, South Asians, and Muslims victimized by Bush-era detention and torture policies continue to suffer, ...

In any relationship, mistakes are inevitable. We say things we don’t mean, misunderstand each other, or act out of ...