Right now, you could probably write a list of people with whom you always have conflict. It might be mild or it might be severe, but you just can’t seem to get in a groove with these individuals. You ...

We often conjure stereotypical images of overt hostility when we think of aggressive communication: raised voices, forceful demands, and intimidating behavior. However, aggression can take subtler ...

There are four main types of communication styles: passive, aggressive, passive aggressive, and assertive. These styles can impact our relationships as they affect the way in which we communicate our ...

Most of us like to think of ourselves as pretty reasonable communicators. We don’t yell. We don’t slam doors. We’d never say anything deliberately cruel. And yet, there are phrases that slip out of ...

Passive aggressive leadership in action. As a communications coach to executives and entrepreneurs all over the world, I’ve seen the team-building challenges that passive-aggressive organizations face ...