Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes how businesses connect with people. But how do your customers feel about AI?

Chris Benner’s research takes clues from prior technological transitions to understand what workplace changes are possible ...

Genspark, the all-in-one AI workspace for 1B+ global knowledge workers, today announced that Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for ...

Korea's research community has reached an important milestone on the path toward next-generation mobile communications with the development of a technology platform that brings the 6G era closer.

Here’s a brief lay down of what he covered in his session. In his session, Mr. Bhatia clearly stated that instead of AI taking away your jobs, the future will be marked by a collaboration between ...

Are we ready to trust in AI to power the future of customer communications? Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes ...