Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Amazon has begun warning users more clearly that certain shopping behaviours can put their accounts at risk of being blocked.

Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

With the retail landscape, both online and brick and mortar, being as vast as it is, it is more than likely that a consumer will end up making an impulse purchase or two as they go along. The silver ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...