Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Her calls were routed into Seattle's nurse-navigation line, where a nurse ultimately requested an ambulance through American Medical Response (AMR). That crew later reported "patient not found" and ...

Every year, Columbus emergency responders deal with tens of thousands of nonemergency 911 calls from residents seeking medical help who don't actually need an ambulance or a costly trip to the ...

OSHTEMO, Mich. — Life EMS Ambulance's Camp 911 hosts interactive experience for kids to learn about safety and how to react in emergencies. Kids from ages 9 through 11 were welcomed to the Oshtemo ...

Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor ...

Getting a basic life support ambulance out of the fire house door with a qualified driver and emergency medical technician when people call 911. This is the whole purpose of House Bill 996, according ...

Waupun had established its EMR program in 2019 to build local capacity in response to increasing call volumes and staffing ...