I was recently in a heated email exchange with someone due to some pent-up feelings and personal beliefs that I could not let fester anymore. The individual wrote back to me in response to my email ...

Today’s Sound Off concerns the lack of customer service due to workers’ attitudes: Dear Heloise: Last Saturday, my girlfriends and I went out for lunch to celebrate a birthday. It had been planned in ...

If you listen to Cronulla Sharks head coach Craig Fitzgibbon, his side simply has an attitude problem that will be an easy fix. “To be perfectly honest, I think it's attitudinal. I reckon we need an ...