Louisville residents now have an easier way of staying updated on power outages at their home or business. LG&E and KU launched new proactive power outage alerts this week that send automated text ...

Police were alerted to a fatal crash after the driver’s phone automatically called authorities reporting a potential crash, according to audio recordings of the incident. Scott Segreaves Jr., 20, of ...

Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...

Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...

Google is rolling out a new AI-powered phone call feature which lets users use AI to call local businesses to find out information about services and pricing. The new AI-powered phone call feature is ...

In addition to maintaining communication with tenants, managing leases, and coordinating maintenance, Property Managers also ...