A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Two new initiatives in Michigan's fourth largest city are helping the city respond to a rise in EMS calls as other ...

Every year, Columbus emergency responders deal with tens of thousands of nonemergency 911 calls from residents seeking medical help who don't actually need an ambulance or a costly trip to the ...

Changes are coming in Wake County when you dial 911. Wake County EMS is outlining a new system it says will improve service.

Many cities, like Seattle, have added 911 nurse lines in recent years. But some have equipped their systems with more ...

Wake County EMS leaders held the first of seven community meetings about changes coming to the county’s 911 response system.

Getting a basic life support ambulance out of the fire house door with a qualified driver and emergency medical technician when people call 911. This is the whole purpose of House Bill 996, according ...

Columbus Fire & EMS is now offering a new 911 option where non-emergency callers can connect virtually with a board-certified emergency room doctor, according to a news release from the department.

It’s not unusual for deputies to return to the Montgomery County Sheriff’s Office to exchange their patrol vehicles for ...