Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

In almost every conversation I’ve had with business leaders, the pressures of constant change rise to the top of their concerns. From adopting new technologies to navigating shifts in market dynamics, ...