In software engineering, professionals often use agile software development and continuous integration methodologies in order to improve efficiency. That being said, the product team also needs to pay ...

Witness Systems is adding customer feedback software to its Impact 360 Workforce Optimization suite. The addition comes after the Roswell, Georgia company acquired the Mountain View, California-based ...

TAMPERE, FINLAND and DELRAY BEACH, Fla., June 8, 2023 — HappyOrNot (www.happy-or-not.com), the leading provider of customer feedback solutions announces the launch of its “Managed Service” package.

Deciding to end an internally developed client tool requires weighing various considerations, some of which have little to do with how the tool is being used. Deciding to pull the plug on an ...

BURLINGAME, Calif., May 7, 2024 /PRNewswire/ -- unitQ, the leading AI platform empowering organizations to take a user-centric, real-time data-driven approach to craft high quality products, services ...

Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

One advantage of living at an apartment complex that uses Livly is the ability to use the tech company’s community feed software, which encourages residents and staff to communicate in an open forum ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

Things didn’t go exactly as planned when we gave three retail businesses a customer feedback system to test for a customer service software buyers’ guide. The goal was to see how the features worked ...

If you are not focused on receiving and using customer feedback, you are missing out on an amazing growth tool. Gathering customer feedback throughout the entire customer journey is of great ...