Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

We list the best cloud phone systems, to make it simple and easy for businesses to manage their call services through cloud software. Even better, when software is cloud-based rather than tied to a ...

The best cloud phone system is RingCentral, thanks to its massive selection of third-party integrations and call management features including automatic screening and 24/7 live support for its ...

Global Call Forwarding’s Meryl D’Sa-Wilson explains the problems with legacy phone systems, and why you should upgrade. Your phone system is a vital part of how your business communicates with ...

This sponsored post is produced in association with ShoreTel Sky. If your company has multiple employees, you need a PBX (Private Branch Exchange) system to route incoming calls — especially if you ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

Phone systems, it seems, are complicated. While they operate in an IT environment by using digital signaling and data, they still have to live partly in an analog world. The reason for that is because ...

When it comes to phone systems, firms have more options than ever before. Is your phone system still hosted locally in your office or a data center? Have you made the switch to a cloud phone system?