Automation and the technological age have changed not only the way business phone calls are made, but also how they are answered. Not too long ago, if you walked into a large business office, you saw ...

They’re pulling the plug on California’s last manual telephone switchboard. A computer was being installed this week to replace Kerman Telephone’s four manual units. Rena McDonald of the California ...

According to an AHS spokesperson, staff reverted to the manual processes to treat patients and the back up radio system was used to communicate between departments and first responders.