A sole proprietor with one or two employees doesn't need an organizational structure. The more complex the business, the more important the structure becomes – it determines who wields authority and ...

Total quality management is, in part, a philosophy saying that achieving excellence involves a constant forward effort from all of an organization's employees. TQM works by measurement: finding the ...

Drawing on the work of Collins and Porras, which was published in their book ‘Built to Last’, Alberto G. Alexander explains that organizational resilience does not start with establishing and ...

There I was, sitting in the office of a senior executive who was struggling to come to terms with the reality that their organizational change effort, though having somewhat significant success ...