Configuration management, or CM, is a governance and systems engineering process used to track and control IT resources, services and applications across an enterprise. When properly implemented, ...
Network configuration management (NCM) is the process of organizing and maintaining information about all the components in a computer network. When a network needs repair, modification, expansion or ...
Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL V3. Wthout it, the effectiveness of the rest of your processes will be in ...
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