When you work with the general public, you are bound to run into a lot of crazy people who don’t know what they are doing. The person who provided these stories worked at a car wash and she had to ...

A company can exist to merely sell stuff and make money. And, certainly, many do. But a special breed of brands that have transcended revenue as a focal point have been transformed into uber-powerful ...

I always joke that in my next life, I will come back as a customer. Earlier in my career, I was almost always the “sales guy,” the “vendor” or the “supplier.” I would like to think I was viewed as a ...