Customer reviews and ratings play a key role in the customer journey, with as many as 98% relying on them to inform their purchasing decisions. When you know that your products and services are of ...

Online reviews have become the digital backbone of consumer decision-making. Whether shopping for a home, selecting a he ...

Buying a smartwatch can feel like a balancing act between quality and price — so we've ranked the brands that give you the ...

Ali Hussain has a background that consists of a career in finance with large financial institutions and in journalism covering business. Luis Alvarez / Getty Images Consumer reviews are an important ...

GOBankingRates shopped the Home Depot website to find those standout products with the fewest customer complaints, so you can ...

Justin Rosenberg starts his morning by looking at two things: his sales reports and a list of customer reviews aggregated from Google, Yelp, and any other platform where customers can rate, star, or ...

Federal Trade Commission staff sent letters to 10 companies, warning them of potential violations of the agency’s Consumer Review Rule, which governs how product reviews and testimonials can be used ...

To join the CNBC Technology Executive Council, go to cnbccouncils.com/tec From five-star raves to one-star eviscerations, Amazon product reviews can provide shoppers ...

Freedom Forever Solar has solar-plus-storage options, but its warranties and customer reviews could be better. NerdWallet is committed to editorial integrityMany or all of the products on this page ...