Artificial intelligence has rapidly become entwined with our everyday lives. From Microsoft Word’s text suggestions to Siri and Alexa, we are finding more ways to incorporate AI into our daily lives.

Money from the Inflation Reduction Act has helped improve customer service, but the tax agency continues to face uncertainty over future funding. By Alan Rappeport Reporting from Washington One year ...

Agency Platform's approach to customer support is built on the principles of reliability, responsiveness, and personalized service. The company's support team is trained to handle a wide range of ...