A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage system and response standards.

Two new initiatives in Michigan's fourth largest city are helping the city respond to a rise in EMS calls as other ...

Seattle no longer is capping ambulance wait times for certain 911 patients, tracking those waits or penalizing its contractor ...

"One thing that will never change in Wake County is our commitment to building a safer community." ...

Fayette County Fire and EMS is now using RightSite Health to provide telehealth doctor visits for non-emergency 911 callers. The program allows paramedics to return to service in minutes rather than ...

Wake County EMS is rolling out a data-driven dispatch update that sharpens call triage and reduces lights-and-siren responses for select non-critical calls ...

Add Yahoo as a preferred source to see more of our stories on Google. Extreme heat is increasingly the culprit behind 911 emergency calls among older and lower-income individuals and those living in ...

Columbus Fire & EMS is now offering a new 911 option where non-emergency callers can connect virtually with a board-certified emergency room doctor, according to a news release from the department.

Gov. Kathy Hochul vetoed legislation — inspired by the vicious deadly stabbing of EMS Lt. Alison Russo in 2022 — that would require two qualified medical first responders be dispatched to 911 ...

According to a report delivered to the Taos County Commission by Roberto Zaragoza, Taos Central Dispatch communications ...

EMS crews were called to the Dilley Immigration Processing Center in Texas at least 11 times since September for children in ...