Sales’ function — its reason for being — is to provide clients with a satisfactory solution to the problem at hand. To help drive this, post-acquisition follow-up works best when it takes a Problem ...

Follow-up is one of the most important parts of the sale process. Unfortunately, research tells us that almost half of all salespeople are not very good at it. Nearly half—48 percent—of salespeople ...

Lead follow-up is where most sales opportunities are made or lost. Follow-up isn’t just about sending a series of emails; it’s about creating a conversation, building trust and offering genuine value.