Stop viewing AI as a tool to "add on," and start viewing agentic transformation as a complete rewiring of how business gets ...

Every now and then, a "forcing function" comes along that changes the trajectory of a company or an industry. The pandemic may be the most potent forcing function in recent history, and it has ...

AS the insurance industry continues to evolve at an unprecedented pace, firms are reviewing their front, middle and back-office functions to support growth strategies and deliver against business ...

Suncorp has unveiled a corporate restructure that will see it establish a new ‘technology and transformation’ function, while disbanding its customer and digital function entirely. Bennett, who comes ...

I’ve just returned from Dreamforce 2025 in San Francisco, where global leaders were imagining what comes next in the “agentic era”, a future where AI systems don’t just follow instructions but plan, ...

Crane, D. B., and Z. Bodie. "Form Follows Function: The Transformation of Banking." Harvard Business Review 74, no. 2 (March–April 1996): 109–117.