Two million taxpayers are at risk of a £100 fine from HMRC for missing the tax return deadline. More than 12 million people are expected to submit a tax return this year – but only 10 million had done ...

HMRC is failing taxpayers in their hour of need as its customer service suffers ahead of the self-assessment deadline. More than 12 million are expected to submit a tax return this year, but as of Jan ...

HMRC has come under fire after its customer service hotline forced taxpayers to wait on hold for 'up to an hour' and even cut-off some callers mid-call ahead of the impending filing deadline.

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@2024 - All Right Reserved.

The tax office is in the throes of a customer service catastrophe – just as millions of taxpayers have two-and-a-half weeks left to file their tax returns. Millions who are trapped in the customer ...

A National Audit Office (NAO) report, looking at HM Revenue and Customs’ customer service, has found that the move to digital services has failed to ease pressure on traditional services, such as ...

The MP for Taunton and Wellington, Gideon Amos, has demanded the launch a hotline for pensioners, after new figures revealed that more than 80 million calls to HMRC have gone unanswered over the last ...

Dawn-Maria France says it is 'nearly impossible' to get through to the taxman ...