No matter how hard you try, you will always receive some complaints. Sandra Jones, executive vice president of ASD Management, offers “dos and don’ts” on how to handle complaints from patients, ...

One of the most unpleasant parts of any contracting job or business is dealing with complaints. Rather than treating them as an ugly necessity, there are many ways to minimize the confrontation and ...

Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative reviews ...

Explore the challenges of AI-driven complaint handling and UGC equity regulations in Indian higher education for effective ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

The Los Angeles County Sheriff Civilian Oversight Commission has established a new committee to evaluate and reform how the Sheriff’s Department handles complaints from residents about deputy ...