This Insurance Intelligence Report dives into key data points gathered from JD Power Insurance Intelligence studies and proprietary market data to offer a data-driven perspective on the biggest issues ...

Google may be rolling out the high value new customer mode for Google Ads advertisers, after it has been in beta for some time. This setting lets you set different bidding priorities for high value ...

We live in an unprecedented digital era today, with a powerful flow of cutting-edge commercial opportunities that can be transformed into many potential revenue streams. But it's easy to get swept ...

The most advanced organizations are using adversarial simulation to stress-test AI against edge cases, confusion, and hostile ...

Forbes contributors publish independent expert analyses and insights. Author, professor and founder. Deeply curious about leadership. From the outside it may seem like a simple choice, but pricing is ...

More than a third of U.S. auto insurance customers are not very satisfied, according to J.D. Power’s latest study High-value customers show the lowest renewal intentions despite their long loyalty ...

Personalization builds loyalty. Shallow segmentation isn’t enough. Customers expect relevant experiences that reflect who they are and how they interact with your brand. AI improves retention. AI can ...