Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Talking too much shuts down others, while talking too little can be boring. Learning to elaborate personal stories ...

“Josh, I think we are better off as friends. THX for the Bolts tix tho. — Rachel.” Who hasn’t gotten — or given — the “Let’s be friends” talk? Rachel, however, didn’t talk to Josh. Instead, she had ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Tough chats are manageable if you have clear steps to take. Experts share tools that they have used in their own lives. By Jancee Dunn I once had an issue with a close friend — but instead of talking ...

Jefferson Fisher has built a reputation on social media for teaching people how to tackle tough conversations with confidence. By Julia Bozzone Jefferson Fisher, a Texas trial lawyer, didn’t set out ...

Most of us still like to think of ourselves as people who can talk things through. We say we value openness, nuance and honest disagreement. We teach our children to use their words. We tell our ...