At a home in Vestal, 12 News was there to see firsthand how NYSEG goes through the replacement process. While there, NYSEG installed an updated white electric meter.

Early next year, National Grid is starting the process of rolling out smart meters to customers in Western New York. Beginning in January, 4,100 customers here will get the new meters.

450,000 National Grid customers in other parts of the state already have the new smart meters, replacing previous ones installed about 25 years ago. The new smart meters send back energy usage in ...

Millions in NJ who are customers of PSE&G, Jersey Central Power & Light and Rockland Electric have had smart meters installed in their homes.