This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...

Rather than a specific management tool or process, Total Quality Management (TQM) is an approach that small business owners or managers hold in running their company. They focus on quality and price ...

According to multiple market research reports, the global management system certification sector, of which ISO 9001 is a major part, continues to expand steadily. Studies highlight growth in demand ...

Quality management is a proven method for improving organizational performance and meeting or exceeding customer expectations. Quality assurance programs differ across industries and manufacturing or ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Robert Kelly is managing director of XTS ...