The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...

What does it take to get ITIL certified? Your email has been sent The year is winding down and perhaps you’re taking a retrospective look at where you are in your career and what you want to achieve ...

What do IBM, Walmart, and the Walt Disney Company all have in common? They all use ITIL-or Information Technology Infrastructure Library, a widely accepted set of practices in the IT service industry.

IT Infrastructure Library (ITIL) is an IT service management framework that helps businesses improve service processes — and it’s a valuable skill for your resume. The average salary for an IT ...

CA Inc. announced new software, services and training programs Wednesday to help customers implement best practices for managing an IT shop under the Information Technology Infrastructure Library ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...