Rolling up to a McDonald’s drive-through with dessert on the brain feels promising until the staff announces the dreaded three-word phrase: “Ice cream machine is broken.” ...

An alleged store manager has shown the lengthy process involved in setting up a McDonald's ice cream machine after cleaning, which he described as the main reason they're so often not working.

Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

A TikTok user named Johnny Harris has broken down the real reason why McDonald’s‘ ice cream machines are constantly broken and unable to serve guests the frozen treat they want. In a TikTok video (via ...