In 2024 and 2025, DFR reported to the Legislature that its intent was to answer and close consumer complaints within 30 days.

Despite the image projected by one leading insurer in a popular advertising campaign, the vehicle damage claim process is not working. Repair experts are frustrated, customers are angry and insurance ...

Oct. 3—You have the right to file a complaint if you think your insurance company isn't properly covering mental health benefits. First, try to solve the dispute yourself Many complaints are resolved ...

Health Insurance Complaints: Be careful! These are the 5 worst health insurance companies in the country; they reject the most claims. Revealed in the 2023-24 report of the Insurance Ombudsman. See ...

Policyholders face significant delays in insurance claim resolutions, with many waiting six months to over a year for their ...