Listening in the workplace is a vital skill for employees as well as managers. It is necessary to let a speaker know that not only are you hearing what they are saying but you are listening to the ...

I recently had the opportunity to compare the difference in listening skills between my 7-year-old niece and a grown adult (my sister). My niece won. My niece told me exactly what I had said in a ...

The Covid-19 pandemic led to an uptick in remote work due to an abrupt change in one-on-one communication. While most companies have survived the change, some are still struggling to adapt. Recent ...

We have been communicating all our lives. So, why do we need to talk about special communication skills for leaders? Do you remember the expression, “You don’t get a second chance to make a first ...

So you realize you have a problem–that your listening skills are not stellar. (“Sorry, I didn’t catch what you said.”) But you may wonder how to improve ...

Last week's feature focused on communication skills and their importance in the workplace. This week's feature is about the other side of communication-listening skills. Hearing is the physical ...

Active listening is arguably one of the most important set of skills a person must successfully employ while interacting with someone when there is something you are trying to achieve. This can ...

Before Allie King and her husband, Jeremy, launched their independent advisory firm, Mountain Sky Wealth Management, in May, she worked at AIG Retirement Services (now Corebridge Financial), advising ...

Our eyes, gestures, and tone bring us together in a more profound way than words alone. It’s why we look hopefully toward the return of in-person, face-to-face connection. Active listening is arguably ...

There's nothing more irritating than trying to convey an important piece of information to someone who is clearly paying more attention to his smartphone. Typically, in a small business, each employee ...