Marshall Field’s has returned to State Street — almost 20 years since the brand was retired by Macy’s. Here are highlights from the Chicago retailer’s reign.

Generations have ordered it. It hasn’t changed—and that’s the point. In 1907, the Marshall Field’s in downtown Chicago added a feature shoppers had never seen in a department store before—a restaurant ...

Beneath the Salvation Army bonnet, the woman’s cheeks are too pink — as if she needs to come in out of the State Street cold. And her blue eyes express the pleading weariness of someone whose work ...

Discover the rise and fall of the legendary department store Marshall Field’s. "Give the lady what she wants." "Meet me under the clock." For generations of Chicagoans, these phrases evoke a single ...

The idea that "the customer is always right" wasn’t always a given. But Marshall Field embedded that into his business model in order to gain customer loyalty. Chicago Stories is available to stream ...