It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Changes at Best Buy keep rolling in. The latest is the nationwide launch of their new Total Tech Support service, which offers subscribers unlimited Geek Squad support. This new service from the ...

AppDirect, a cloud-based marketplace featuring hundreds of software-as-a-service (SaaS) apps, has acquired Radialpoint, a cloud and technical support service provider for small businesses. Founded out ...

If you don’t feel comfortable maintaining your own computer or need help with a difficult problem, there are some excellent online professional support services that will do the work for you. These ...

Miami Online students have access to comprehensive technical support to ensure an equitable and accessible learning experience from start to finish. Our dedicated support services are here to assist ...

Consumers in search of product related information and technical support often turn to virtual communities for help. A forthcoming examination in the April 2008 Journal of Consumer Research of virtual ...

Consumers in search of product related information and technical support often turn to virtual communities for help. An article on virtual P3 communities -- peer-to-peer problem solving communities -- ...