Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

Zebra Technologies, a leader in AIDC, benefits from megatrends like industrial automation and digitalization, driving long-term growth with a 'Buy' rating and a $360 target price. The company ...

Healthcare Call Center CRM & Patient Access Platform “Health Desk” selected by Assistance Services Group, a Sykes Company, for the combination of productivity, safety, and remote work functionality.

“An example workflow might be a process that is routed through an employer call center where call center employees collect the initial intake information from a caller. To guide the call center ...

The workflow is not automatically responsive to information received. Changing the workflow steps may require additional revisions and supplementing that may further complicate the call center ...