Automation has evolved. Where a decade ago we were happy (if not positively exhilarated) to talk about the application of intelligent document processing and robotic process automation as progressive ...

The efficiency of managing all payments—online, in-store, mobile and even the Internet of Things—in a single, intelligent, connected system is a reassurance every business is looking for when seeking ...

While many media organizations are still experimenting, the path from assistive AI to truly agentic systems is beginning to take shape When you purchase through links on our site, we may earn an ...

In a world where AI is integral to both business strategy and operations, orchestrating experiences with any AI tool is the next challenge. In today's rapidly evolving contact center, AI orchestration ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Astronomer, the company behind the Apache ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced Genesys Cloud™ innovations designed to bridge the divide ...

Back in 2016, Netflix open sourced Conductor, its microservices orchestration platform, but last December, it announced that it would discontinue maintaining it. Thankfully, for the many companies ...

OVERLAND PARK, Kan.--(BUSINESS WIRE)--After its public launch in last September, the Total Grid Orchestration (TGO) Alliance — a collaboration of utilities and technology companies — has launched its ...