In my work with organizations, I hear a recurring theme: People are exhausted by change. Over the past few years, companies have faced unrelenting transformation: hybrid work, digital transformation, ...

Brainstorming is simple. You come up with a lot of ideas, use meaningful criteria to prioritize, and then select the cream of the crop. But there’s a problem–brainstorming is just a process. Just ...

Customers come first. There are no discussions that counter the importance of customer satisfaction in businesses and companies. They are basically the Holy Grail of businesses! Every decision taken ...