According to a recent research effort by Jarrard Phillips Cate & Hancock, Inc., a healthcare strategic communications and engagement firm, 85 percent of respondents said patient experience is a top ...

In the busyness of everyday life, it is easy to forget crucial appointments and tasks that need to be done, which can lead to missed deadlines or, even worse, a late diagnosis. Most people probably ...

Behavioral health providers face numerous challenges. One of the most significant obstacles is getting patients to attend their scheduled appointments. In fact, according to industry research, ...

I was asked last week at a healthcare industry roundtable about the single-biggest problem I’m trying to solve in my organization. My answer was surprisingly mundane, but relatable to anyone who has ...

SAN ANTONIO, Texas (July 28, 2023) – No matter the company or service, calling customer service is often a stress inducer -- especially for those who have encountered extensive hold times, multiple ...

Thank you for choosing our UAB Dentistry team for your oral health care. Below is important information about what you can expect for your first and subsequent appointments. Patients of record who ...