Next phase patient experience focuses on clear communication and care coordination to improve satisfaction and outcomes in hospitals.

Being a patient is already hard. At best, routine medical care can be a nuisance to schedule, usually requires time off work and comes with a copay. When it’s bad, it can be really bad: an accident or ...

BETHESDA, Md., Sept. 15, 2025 /PRNewswire/ -- Mytonomy today announced the launch of its modern Written Education Library, a major expansion to its award-winning patient education library, as well as ...

BJC is enhancing ED experiences by providing digital wait time updates and proactive communication to reduce patient frustration. Physician training must evolve. Healthcare leaders are pushing for ...

A PubMed study, “Using patient feedback to drive quality improvement in hospitals,” shows that structured feedback reviews improve processes and deepen trust, especially when leadership is involved.

Please provide your email address to receive an email when new articles are posted on . Dialysis at home dates to the 1960s, yet teaching continues today about training and supporting patients who ...

Xealth, the leading care orchestration platform for digital health, today announced that Xealth COO and Co-founder Aaron ...

Recently named to the No. 2 position on Newsweek’s “2023 Best Hospitals” list, Cleveland Clinic leaders know full well that their efforts to constantly improve patient experience are always under a ...

Aesthetic Dental launches a new educational website focused on patient education with videos and weekly blogs about ...

Patient experience leader Jennifer Carron explains why healthcare lags in customer experience and how real-time feedback is changing the game. Jennifer Carron, patient experience officer for BJC ...