In what has to be characterized as huge win for Microsoft, it announced this morning it had secured a 6-year deal with HP, Inc to run Microsoft Dynamics’ customer relationship management (CRM) and ...

Can an upstart challenger give Salesforce.com something to worry about? Yes, when the company is Microsoft. But the road will be tough. Microsoft has announced their new cloud offering in CRM, called ...

As more of our day-to-day services make the shift to digital platforms, a startup that has built a customer care tool to help us through some of the pain points in mobile apps has closed a Series B ...