Patient-centered care has been getting a lot of attention as the healthcare industry focuses on the Triple Aim of delivering better health outcomes, improving patient experience, and reducing the cost ...

When the Valley Hospital in New Jersey started to think seriously about putting its customers at the center of all that it did, patient volunteers were brought in on discussions about workflow, how ...

State and federal lawmakers are focusing increas­ingly on health care reform, and a growing number are expressing serious interest in "patient-focused" or "consumer-centered" approaches. This is ...

As I made my own plans during the past two holiday seasons, I often reflected on how especially difficult it must be for residents living in long-term care communities and their families to celebrate ...

At a recent symposium concerning both saving money and improving patient care, Health Affairs Editor-in Chief Susan Dentzer stated, “It is well established now that one can in fact improve the quality ...

Care, comfort, compassion, and consolation are as important as finding a cure for Parkinson’s disease (PD). For some healthcare professionals, the source of such values is patient-centered care 1 ...

Before my crucifixion, I wish to say that the basic principles of Carl Rogers’ client-entered therapy are practiced more than any other therapy in the world. Among those principles are active ...

In August, Mountain States Healthcare Alliance, a 13-hospital integrated healthcare delivery system based in Johnson City, Tenn., received the 2012 National Quality Healthcare Award from the National ...