National Medical Billing Services Vice President of Operations, Lewis Custer, penned a piece on utilizing better process tools in the April 2015 ASCA Journal. Technology is changing the face of ...

This study aimed to streamline workflow from arrival to premedication by decreasing patient wait time to increase value in a high-volume academic outpatient oncology infusion unit. The streamlining ...

A contract program for groups and organizations that can be customized and delivered on-site or in a blended online format. Contact us at cqas@rit.edu for more information and a quote. CQAS's Lean Six ...

It’s an exciting time to be in healthcare. The industry is experiencing change unlike any other time in modern history, but that doesn’t come without its challenges. The rising costs of care and those ...

HONOLULU -- For Regional Health Command-Pacific's Office of Strategy and Innovation, fiscal year 2016 was a tremendous year. The team reinvigorated continuous process improvement capabilities and Lean ...

The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have ...

Process improvement has traditionally been associated with manufacturing. Yet, most, if not all, businesses can benefit from looking at how they operate and finding new ways to increase productivity. ...