PC component manufacturer, EVGA, are slightly changing up their RMA process - one which is often held up as a shining example of how to deal with customer returns. The days of account-free returns are ...

Use left and right arrow keys to seek audio. EVGA has just changed its RMA procedure, where the old "Guest RMA" option to return a graphics card is over and done with, and now the company requires ...

Intel is attempting to mitigate an ongoing issue with faulty Raptor Lake CPUs by replacing affected chips or offering refunds. Though initial reports of Intel's RMA process painted a picture of ...

Gigabyte is coming under scrutiny for what has apparently morphed into a confusing RMA policy, as part of an unsolicited offer to replace certain PSU models that failed under stress testing by ...

If your Intel CPU is acting up, rest easy — it’s not just you. In fact, the owners of some of Intel’s best processors have been going through a rough time lately — and that even includes game ...

Tension has been high between Asus and its customers in recent months following a wave of complaints over its RMA (return merchandise authorization) process which has left many unhappy. Now, Gamers ...