DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Ofgem has confirmed that smart meter customers facing delays or failed installations will receive £40 compensation. The energy regulator said the tougher rules for suppliers will come into force from ...

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation ...

Customers will also be compensated if they have been forced to wait more than six weeks for a smart meter installation ...

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation ...

Consumers facing delays or faults with their smart meter could find it easier to claim compensation as Ofgem lays out new rules to improve standards. Millions of customers may be able to get ...

Smart meters can help you track and budget your energy usage. We compare them to regular meters and consider whether it’s ...