For people who are truly adept in social and business situations, such scenarios are not organic at all; they are intentional.

Imagine prospective clients sitting in a pitch meeting, laughing and chatting about their weekend plans. The energy in the room is light and engaging. Then an accounting firm partner walks into the ...

Most people think reading a room is instinct, but the best observers know it is a quiet craft. It begins with noticing how people shift in their seats, how they greet each other, how they fill silence ...

Many academic librarians wonder how to get more students into campus libraries. At the University of Florida’s (UF) George A. Smathers Libraries in Gainesville, we’ve had success by bringing the ...

Long before ‘The Reading Room’ existed, there was a child who felt at home among books. Years later, that comfort with stories would turn into a space where many children found their own voices.