Nearly one-third of consumers said paying for return shipping was more annoying than jury duty and going to the DMV, according to a recent report. Here's why those return fees may only get worse. As ...

Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

About two-thirds of consumers consider return policies when choosing retailers and say that return policies “at least ...

TEMPE, Ariz., October 29, 2024 /CSRwire/ - A new survey by GoDaddy set out to uncover how much convenience is worth to consumers. It turns out, the answer is not very much. An overwhelming majority ...

More retailers are charging customers for shipping and related fees for mailing back returns. Roughly 41% of companies charged such fees in 2022, an increase from 33% in 2021, according to a survey.

Google now allows online stores to manage shipping and return policies via Search Console. This simplifies providing vital information to customers. The feature can potentially boost sales for ...

Direct-to-consumer (DTC) brands upped their marketing budgets over the last year (59%), but only about half saw increased sales (54%). While not a large gap, it shows that some brands are still not ...

Google has added a method in Search Console settings to add your shipping and return information. This should make it easier for some merchants to specify their shipping and return details to Google ...