CAMBRIDGE, Mass.--(BUSINESS WIRE)--Oblicore, the leading provider of ITIL-based SLA Management software, today announced that YPHISE, an independent research firm, has certified Oblicore Guarantee as ...

A cloud service level agreement (SLA) is traditionally defined as a contract between a service provider and a consumer. The cloud service provider and consumer agree to what's in the contract ...

Service-level agreements (SLAs): The key components project managers should know Your email has been sent Almost every project requires vendor services; after the project is complete, those services ...

Software that manages the delivery of guaranteed levels of network services and application availability within an organization. An SLM system uses event management and reporting components to gather ...

Travel managers are increasingly relying on service-level agreements (SLAs) to monitor and manage relationships with travel management companies, technology providers and other suppliers. BCD Travel ...

SAN FRANCISCO--(BUSINESS WIRE)--New Relic (NYSE: NEWR), the observability company, announced the general availability of a first-of-its-kind service level management experience to empower developers, ...

In the era of accountable care, hospitals and physicians are partnering as never before. There are several approaches to integrating physicians into a hospital or health system, including employment, ...

SolarWinds Orion IP SLA Manager manages network performance by tracking transport metrics between Cisco IP SLA-enabled and other network devices. SolarWinds Tuesday announced an updated product that ...

HERNDON, Va., July 23, 2012 /PRNewswire/ — VT iDirect, Inc. (iDirect), a company of VT Systems, Inc. (VT Systems), today announced the release of SatManage 5.2, an upgrade to the company's ...