Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency.

Salesforce’s Field Service Management platform now offers a consolidated solution, providing a single, comprehensive view of operations, so public sector entities can better understand the needs, ...

Salesforce today introduced artificial intelligence-powered Field Service innovations to help organizations streamline field operations, increase productivity, and drive revenue. With these new ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

Salesforce today introduced Field Service innovations powered by Data Cloud and Einstein GPT that will generate insights across industries. The Salesforce Field Service innovations leverage artificial ...

CareAR clients can now benefit from expanded field service capabilities, allowing service teams to deliver more interactive and effective support The benefits of this integration allow service teams ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Salesforce Inc. today announced new capabilities and compliance certifications across Customer 360 for Public Sector that help government agencies modernize their services. The new capabilities ...

New York, NY (BUSINESS WIRE) - Accenture (NYSE: ACN) has agreed to acquire NeuraFlash, a leading Salesforce and gen AI consulting company that specializes in agentic solutions for sales, service, and ...