Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. In healthcare, patient satisfaction isn't just a feel-good ...

If a medical practice wants to provide the best service for its patients, begin with a motivated and satisfied team.“There’s ...

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, ...

Patient experience and satisfaction are critical to patient loyalty, name recognition and quality of care. Although patients’ perceptions of experience may seem difficult to quantify, the Hospital ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. With healthcare becoming more patient-centric, it's crucial for ...

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

Anyone who has ever visited a doctor’s office knows that a long wait can be frustrating and anxiety-inducing, but long patient wait times also affect overall satisfaction with healthcare providers.

Satisfaction with telehealth is significantly higher among younger patients, according to a study by consumer data company JD Power. Members of Generation Y, who were born between 1977 and 1994, and ...

A total of 65 patients were contacted by telephone and invited to participate and 30 patients were recruited successfully. Four focus groups with two consisting of 6 subjects and another two ...

A provider’s quality of communication with limited English proficiency (LEP) patients, even in the absence of full language concordance, can significantly improve the impact and perception of care.