Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. In healthcare, patient satisfaction isn't just a feel-good ...

Patient satisfaction is playing an increasingly important role in evaluating the quality of health care and reimbursing physicians for it. Exactly what drives that satisfaction has been difficult to ...

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. With healthcare becoming more patient-centric, it's crucial for ...

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

To improve patient satisfaction physicians must show empathy toward their patients and make sure their staff provide effective communication and good customer service, according to a new study. The ...

A simple one-page survey developed by Duke Health has helped improve patient satisfaction with doctor visits. The form, given to patients ahead of their doctor visit, asks them to list three concerns ...

During a recent public meeting, the Medicare Payment Advisory Commission (MedPAC) proposed a new program that would expand the value-based impact on payments for post-acute care providers. According ...

Global patient satisfaction was positively associated with quality of stroke care and higher discharge information satisfaction may be linked to worse outcomes. Additionally, improvements in ...